• It’s important you feel like you and your therapist have a strong therapeutic alliance. We encourage you to ask your therapist questions in the consultation call and first session to get a sense of whether it feels like a good match, although sometimes this takes more time to figure out.

    If you decide your therapist is not the right fit for you, we suggest bringing it to your therapist’s attention. We are always happy to offer you referrals to other trusted therapists, and will be grateful to be a stepping stone in your journey to the right one.

  • How long you’re in therapy depends on your individual needs and goals, and there’s no one “right” time frame. Sometimes, people experience significant gains from therapy almost immediately. Others require longer to start feeling better.

    You may also have a sense of what you’re looking for — you may be seeking therapy to tackle a specific or time-limited problem, or you may have longer-term goals.

    There is no right or wrong, and once we learn more about you we will create a plan to approach therapy together.

  • The frequency of your sessions will depend on your individual needs and goals. We typically recommend meeting once per week to start building the therapeutic relationship and maintain consistency.

    That being said, our treatment plan can be flexible and change based on your needs and progress. Ultimately, it’s most important that you feel supported and we’ll work together to make that happen.

  • Here is a breakdown of the fees for our services. Please see the next FAQ to understand our sliding scale options!

    Initial phone consultation: complimentary

    50-minute therapy (individual, couples, parent coaching, and skill training): $225-$300 per 50 minute session, depending on therapist

    Group therapy: $25-$150 per group, depending on group offering

    Collateral contact: $50 per 15 minutes, charged in 15 minute increments

  • We are dedicated to contributing to the accessibility of mental health care, so we do reserve slots on our caseloads for clients who are unable to afford our full rate and need reduced fees.

    Please feel free to contact us to learn more about this service and fill out a reduced fee application.

  • Some of our therapists are paneled with Lyra Health.

    Otherwise, we are out-of-network providers which means we do not accept insurance. Your therapist will provide you with a monthly superbill which you can use to submit a claim for reimbursement through your insurance depending on your policy.

    We can also handle the out-of-network process automatically for you. In this case, you would have the option to pay your co-insurance for our sessions (if you have met your deductible) instead of paying the full fee and waiting for reimbursements. During the intake process, your therapist can help you verify if you have out-of-network benefits and how much your co-insurance would be.

    If you choose to submit superbills yourself, we recommend asking your insurance company the following questions to find out about your out-of-network benefits:

    1. Do I have out-of-network mental health benefits?

    2. What is my deductible for out-of-network mental health benefits?

    3. Is there a limit on the number of sessions my plan will cover per year?

    4. What is the allowable amount for CPT codes 90791 (diagnostic interview) and 90834 (ongoing therapy 45-50 minutes)?

    5. Does my plan require pre-authorization for psychotherapy by a physician?

    6. Do you reimburse for sessions with therapists under supervision, such as Associate Clinical Social Workers (ACSWs) and Associate Marriage and Family Therapists (AMFTs)?

  • We require at least 24 hours’ notice in advance of your scheduled session in order to cancel or reschedule so that others who would like to be seen can be scheduled in place of your appointment. If an appointment is cancelled, missed, or rescheduled with less than 24 hours’ notice, you will be charged the full fee for the missed session, except in the event of an emergency.

    Please note there is a different cancellation policy for groups.

  • Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical services. Good Faith Estimates are an estimate of expected charges before you receive a service.

    Good Faith Estimates are sent to you after booking your intake appointment, and you will be able to find this document on your patient portal.

  • In case of a clinical emergency, including a threat to your safety or the safety of others, please call 988, 911, or go to your nearest emergency room.